Privacy Policy

www.myastrotech.com ("we", "Godly Innovations Private Limited", "AstroTech" (web and application) hereinafter referred to as "website") is dedicated to safeguarding the privacy of the users of the website (including astrologers and buyers/customers whether registered or not registered). Kindly review this privacy policy thoroughly to comprehend how the website intends to utilize the information provided by you to the Website.

This Privacy Policy is being published in compliance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 and Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, which mandates the publication of the Privacy policy for the collection, use, storage, and transfer of sensitive personal data or information.

1What Does AstroTech Do

AstroTech operates as a guidance platform that enables members to connect with Astrologers to seek advice and guidance. AstroTech facilitates direct communication between users and Astrologers through chat or calls or video conference, enabling users to pay for services requested from Astrologers.

2User's Agreement

By accessing and utilizing the services provided by AstroTech, you acknowledge and consent to the terms outlined in this Privacy Policy. This policy governs the collection, usage, and processing of personal information, including identification details, contact information, and birth data, as well as any forecasts generated from the supplied information. If you do not agree with the terms set forth in this privacy policy, please refrain from using the website.

Your continued use of the website signifies your unconditional acceptance of this Privacy Policy and its terms. By utilizing this platform, you expressly consent to the collection, maintenance, processing, and disclosure of your personal and other pertinent information as outlined herein.

It is essential to review this Privacy Policy in conjunction with the applicable Terms of Use or other terms and conditions provided on the website to ensure comprehensive understanding and compliance.

3Processing of Personal Data

While all features of our product and services are accessible through the application, some may necessitate your attention due to the information they collect. Therefore, we aim to furnish you with further details regarding the data we collect to ensure the proper functioning of our Application. Our application offers various features, and to ensure their smooth operation, we require access to different permissions and information, outlined as follows:

Permissions We Require

For Android:

  • WAKE_LOCK: This permission is necessary to keep the device awake during a chat session, ensuring a smooth user experience.
  • CHANGE_WIFI_STATE/ACCESS_NETWORK_STATE/ACCESS_WIFI_STATE/INTERNET: These permissions are required to access the internet for processing user data, conducting chat sessions, calls, and other functionalities.
  • WRITE_EXTERNAL_STORAGE/READ_EXTERNAL_STORAGE: Access to device storage is needed to save documents on the device and to access the Gallery.
  • CAMERA: The application requires permission to access the device's camera and photo album to capture photos if necessary for any of the features.

For iOS:

  • CHANGE_WIFI_STATE/ACCESS_NETWORK_STATE/ACCESS_WIFI_STATE/INTERNET: These permissions are necessary to access the internet for processing user data, conducting chat sessions, calls, and other functionalities.
  • WRITE_EXTERNAL_STORAGE/READ_EXTERNAL_STORAGE: Access to device storage is required to save documents on the device.
  • CAMERA & ALBUM: The application requires permission to access the device's camera and photo album to capture photos if necessary for any of the features.
  • SEND_NOTIFICATIONS: This permission is necessary to send notifications.

Information We Collect

AstroTech may collect various types of information from you when you utilize the services offered on the website or application, including but not limited to:

Personally Identifiable Information

  • When registering with AstroTech, users are required to create an account. During this process, we may request personal information such as email address, mobile number, birth details, gender, marital status, among others.
  • Your email address or mobile number, along with a password or OTP, is collected to ensure the security of your AstroTech account and to provide personalized email or SMS services.

Communication with Astrologers

  • Any personal information shared with our astrologers during interactions via chat, call, or message. Users have the option to refrain from sharing such personal information if they choose not to.

Service Booking

  • While booking a service, AstroTech may request financial information such as card details. However, it's important to note that we do not collect or have access to any financial details provided by you. Instead, this information is directly transmitted to our third-party payment gateways, which handle, process, and securely store the information.
  • Our payment gateways undergo regular audits by PCI-certified auditors and adhere to PCI-DSS compliance standards. This ensures that they maintain a high level of payment security, safeguarding your financial information throughout the transaction process.

Non-Personally Identifiable Information (Non-PII)

  • AstroTech may collect non-personally identifiable information related to your browsing and internet usage when you visit or use our website or application. This information may include:
  • Your IP address
  • Operating system
  • Device type
  • Browser type
  • Pages visited
  • Time spent on pages
  • Application build used
  • Geographical Location
  • This data helps us troubleshoot any user issues and improve user experience. We utilize a third-party service, Google/Firebase Analytics library, to anonymously collect data on user actions within our app and app-related push notifications. This assists us in app improvement without using the data for third-party marketing purposes.

Voice Recording and Microphone Permission

  • In our application, we've introduced a unique and convenient method for users to engage with us in their chats - by recording their voice as audio. Instead of typing their queries, users have the option to simply speak into their device's microphone, record the voice as audio, and then send it in the chat. This audio interaction feature aims to enhance the user experience and align it with natural communication.
  • To enable users to record their questions and thoughts in their own voice as audio, we require access to their device's microphone. Granting us this permission allows our application to capture the sound of the user's voice as audio and convert it into digital data that we can process.

4How We Use and Store the Information We Collect

The information you share with us is securely stored on our servers in an encrypted format. We maintain strict confidentiality and do not share this data with any third parties. The collected information is utilized to enhance the quality of services provided to you. It is also instrumental in addressing your support queries, technical assistance needs, and communicating marketing promotions. Additionally, we may use the information to fulfill legal obligations or contractual agreements.

Your personal information may be retained for the duration of your account with AstroTech. Furthermore, we may retain it for a specific period to conduct audits, comply with legal requirements, resolve disputes, or uphold agreements.

We may also leverage non-personally identifiable information and your email address for analytical purposes to enhance current and future product offerings. Communication regarding our services, including order management and billing, may also be facilitated through email.

Rest assured, your email address is securely stored and will never be disclosed to any third party. Any horoscopes or exclusive offers provided to customers will be disseminated exclusively by AstroTech, ensuring privacy and confidentiality.

5Cookie Usage

Cookies serve as a tool for websites to remember past activities performed by a website browser, such as clicking specific buttons, logging in, or viewing pages on the site previously. At our website and application, we utilize cookies to enhance your user experience. They enable us to securely store passwords, facilitating seamless logins each time you access our platform.

You retain control over cookies by adjusting the settings on your web browser, allowing you to accept or reject the use of some or all cookies. However, please be aware that refusing cookies from our website may limit your access to certain features and render some areas of the website inaccessible.

6Confidentiality

The website is committed to safeguarding all information provided by its Users, which may be deemed as confidential. Such confidential information, not required for disclosure to the website, falls outside the scope of Personal Information and will not be collected or used. The website, its employees, agents, or any third-party contractors, including experts, are prohibited from disclosing or sharing User's confidential information, orally or in writing, except under the following circumstances:

  • When the Website believes there is a significant, real, or imminent threat to the User's health, safety, or life, or that of any other person or the public.
  • When required by law, including investigations, court summons, judicial proceedings, etc.
  • To protect and defend the rights or property of the Website.

7Commitment

The Website is dedicated to safeguarding the privacy of all users visiting the platform, regardless of whether they are registered users or visitors. It is advised for every user to understand the types of personally identifiable information collected. The Website utilizes this information for certain predictions, ensuring that no direct or indirect use of such information disclosed in the prediction for a member is conducted, except for the explicit purpose of communicating the horoscope charts and predictions to the member themselves. It is emphasized that the Website does not engage in selling or renting the information supplied to it.

The Website does not undertake to provide assistance or solutions for users with weak mental health, including those experiencing thoughts related to suicide or self-destruction. Such users are urged to cease using the website immediately, and any continued use of the website by such individuals would be considered solely at their own risk, with the Website bearing no liability for any untoward events in such scenarios. Additionally, the Website states that information provided by such users may be shared, if necessary, with law enforcement authorities, and is not protected by any non-disclosure or confidentiality agreements with the Website or any involved third parties.

The Website does not guarantee the accuracy of predictions made by astrologers to any user, nor does it take any responsibility for the reliability or authenticity of gems and related items represented and sold on the website. It is further declared that no warranty is provided by the Website regarding such services in any manner.

8Children

To use the AstroTech website or application, you must be 18 years of age or older. If you are under 18, please refrain from using or accessing the website or application, whether as a user or an astrologer. We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that your child has provided information without your consent, please contact us at support@myastrotech.com.

9No Warranties

While AstroTech strives to provide accurate content, it does not warrant that such content is accurate or suitable for any specific purpose, or that it will meet your requirements, or be available on an uninterrupted, timely, secure, or error-free basis.

10Limitation of Liability

In no event shall AstroTech be liable for any damages, including incidental, special, consequential, or punitive damages, arising under contract, tort, or any other theory of liability, in connection with any party's use of the app, or any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this app, its contents, or any third-party, even if we are aware of the possibility of such damages.

11Indemnification

You agree to indemnify, defend, and hold AstroTech harmless from and against all expenses, claims, losses, damages, and costs, including reasonable attorney's fees, arising out of or relating to any misuse by the user of the content and services provided by the app.

12Spam and Sale of Information

We are committed to preventing spam and will not engage in practices that we find objectionable. Rest assured, we will not flood your mailboxes with unsolicited emails, nor will we sell your information to third parties.

13Installation

By installing the AstroTech app, you agree to the Terms and Conditions outlined in this Privacy Policy, as well as our Terms of Services.

14Changes to the Privacy Policy

This policy is subject to change at our discretion. Updates may be made due to new software, changing industry standards, or regulations imposed by international regulatory authorities. We recommend checking this policy regularly for updates and modifications.

15Contact

For inquiries regarding our privacy policy or questions about the practices of the application or website, please contact us at support@myastrotech.com.

16Disclaimer

THE WEBSITE IS NOT RESPONSIBLE FOR ANY COMMUNICATION BETWEEN THE USER AND THIRD-PARTY WEBSITES. USERS ARE ADVISED TO READ THE PRIVACY POLICY AND OTHER POLICIES OF THIRD-PARTY WEBSITES, AND THIS WEBSITE SHALL NOT BE HELD LIABLE FOR ANY USAGE SOLELY BECAUSE A LINK TO THE THIRD-PARTY WEBSITE WAS PROVIDED ON THIS WEBSITE'S PAGE.

Last updated: January 4, 2026